Provides technical support and troubleshooting for the Learning Management System (LMS) and related instructional technologies. Helps ensure stable and effective course delivery across online and hybrid learning environments. Works with faculty and staff on course setup, configuration, and system navigation. Resolves technology issues that affect teaching and learning.
Remediates instructional materials to meet accessibility standards and regulatory requirements. Supports equitable access for all learners by improving course content usability. Assists with testing and implementing instructional technologies across institutional initiatives. This includes evaluating emerging tools and AI-enabled technologies.
Enjoys supporting innovative teaching practices and meaningful digital learning experiences. Collaborates with teams to improve instructional technology services. Contributes to projects that strengthen digital learning across the institution.
Holds a master’s degree in piano performance and a master’s degree in educational technology. A long-term musician, developed strong discipline, creativity, and dedication to growth. This background brings both artistic perspective and technical understanding to instructional technology. Grateful to contribute to work that supports teaching and learning.